FAQ
Welcome to the Golden Stamp Jewelers Frequently Asked Questions (FAQ) page. Here, you'll find answers to the most common questions about our products, services, and policies. If you have any additional questions, feel free to contact us directly in the contact us page.
General
What types of jewelry do you offer?
At Golden Stamp Jewelers, we offer a wide variety of jewelry, including rings, necklaces, bracelets, earrings, and watches. Our collection features pieces made from gold, silver, platinum, and adorned with precious gemstones.
Do you offer custom jewelry designs?
Yes, we do! Our skilled artisans can work with you to create custom jewelry pieces tailored to your specifications. Please visit our Custom Creations page or contact us for more details.
Where are your physical stores located?
We are online only at the moment. We operate from our warehouse in Florida!
Products
How do I know what ring size to order?
We offer a ring sizing guide on our website to help you determine the correct size. Sizing Charts
What is your warranty policy?
We provide a one-year warranty on all our jewelry, covering any manufacturing defects. Please refer to our Warranty page for more detailed information.
Orders and Shipping
How can I track my order?
Once your order is shipped, you will receive a tracking number - order ID via email. You can use this number on our website’s Order Tracking page to check the status of your delivery.
What are your shipping options?
We offer standard, express, and overnight shipping options. Shipping fees and delivery times vary depending on the destination and selected shipping method, but we offer free shipping for the most part!
Do you ship internationally?
Yes, we do ship internationally. Please be aware that shipping costs and delivery times may vary based on the destination country.
Payment and Financing
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, ShopPay, Afterpay at checkout.
Do you offer financing options?
Yes, we offer flexible financing options through our partnership with leading financial institutions.
Is my payment information secure?
Absolutely. We use industry-standard encryption and security protocols to ensure your payment information is safe and secure.
We hope this FAQ section has been helpful. If you have any other questions or need further assistance, please don't hesitate to contact us. Thank you for choosing Golden Stamp Jewelers as your jeweler!